Welcome to KC Tactical, Orange CA. Your one stop tactical shop!

Shipping and Returns

SHIPPING A FIREARM - FFL'S AND TRANSFER OF OWNERSHIP

KC Tactical will ONLY transfer ownership of a firearm to individuals or agencies in possession of a valid Federal Firearms License (FFL). This means we cannot ship directly to you unless you are an FFL holder. 

If you do not hold a valid FFL, we will transfer your purchased firearm to your choice of a licensed gun dealer in your state. At checkout, you will have an option to select your prefer FFL.

It is your responsibility:
  • to ensure that a firearm is legal to own in your state. 
  • to contact the FFL
  • to complete all required paperwork when you pick up your purchase from your local dealer

Be aware that it is customary for your local dealer to charge a transfer fee at the time you pick up your purchase. This transfer fee is strictly between you and your local dealer. Please check with your local dealer concerning their policies. You do not pay KC Tactical the transfer fee. 
The buyer is responsible for contacting their transferring FFL to request they send a copy of their FFL to us.

 

Order Cancellation

If you wish to cancel your order, please notify us within 1 hour of placing your order. Otherwise your order will be fulfilled and subject to our return policy. Please email to sales@kctacticalshop.com for cancellation request.

 

Accessory Returns

  • Returns will only be accepted for merchandise found defective immediately upon receipt.
  • You must initiate return requests within 10 calendar days of the receipt. KC Tactical will provide an identical replacement item (pending availability) or full refund on all non-firearm products found defective upon receipt. Returns will only be accepted in original packaging and unused factory condition. Accessory items that have been opened from the manufacturer packaging will not be accepted for return.
  • Refunds will be issued in the same payment form as tendered at the time of purchase. KC Tactical will not claim any responsibility for items damaged in shipping. For items damaged in shipping, Users need to file a claim with the carrier.
  • Returns will NOT be accepted for any accessories that have been installed/mounted. Most accessory items have a manufacturer warranty. Please contact the manufacturer if there are any issues with / post installation.
  • All Ammunition Sales / Ammo Components are Final and Non-Returnable.
  • Scopes / Optics Sales - Customers must work through the manufacturer if a defect is not identified immediately upon receipt.

VERY IMPORTANT- FIREARM RETURNS!!

  • Please take your time to inspect all firearms thoroughly BEFORE proceeding with the transfer. Once a new firearm is transferred to you it is considered used, even if unfired. Consequently, we cannot accept the return for new firearms once they have been transferred into your possession. Also, we DO NOT reimburse FFL transfer fees or any shipping cost on returned items. If you found firearm defects prior to transfer, you must make arrangements directly with the manufacturer.  Everything we sell is guaranteed by the manufacturer. We are not a warranty repair station. PLEASE DO NOT SEND DEFECTIVE FIREARMS DIRECTLY TO KC Tactical.
  • We do understand that some manufacturer defects may not be identifiable upon initial inspection. However, upon discovering a defect AFTER the transfer, the firearm MUST be returned directly to the manufacturer for replacement or repair (in accordance with manufacturer’s warranty policy). By sending a defective firearm directly to the manufacturer, you can avoid the unnecessary transfer fees of returning the firearm to us through your local FFL dealer. PLEASE DO NOT SEND DEFECTIVE FIREARMS DIRECTLY TO KC Tactical. Manufacturer repaired firearms can be returned directly to the customer without additional FFL transfer or associated fees. However, if the manufacturer chooses to replace the firearm, the replacement firearm must transfer through your local FFL dealer to document the replacement firearm serial number.
  • No trades or exchanges for firearms.
  • In the case of failed background checks and orders purchased by mistake (including non-compliant firearms) original shipping charges will NOT be refunded. Customers will be responsible for return shipping costs and arrangements in these cases. These orders may be subject to a 20% restocking fee.

ALL AMMUNITION SALES ARE FINAL

Non-Returnable Items:

  • Gift Cards. (These are redeemable for merchandise only, and may not be redeemed for cash)
  • Special order merchandise
  • Ammunition and Reloading products
  • Optics or sights that have been mounted on a firearm or bow.
  • Firearms (Please refer above section for firearm returns information)

BY USING AND ORDERING FROM OUR SITE, USER AGREES TO THESE TERMS